Web & Technology Designer

Responsible for managing the enormous intranet library of proprietary industry knowledge used by compliance and most other departments of the company. It was built in Microsoft CMS 2002 (the awful precursor to SharePoint). I was the point of contact for a team of 11 Technical Writers and either solved their technical intranet problems myself or worked with IT to solve them to ensure they were able to add new and manage existing content that was vital to call centers successfully complete their jobs.